What is the key to loyal customers? What will make you differentiate your brand? Often times the brand difference is your people! Learn about how competency based talent management can play a role in helping you achieve this.
Competency-based Talent Management: Creating a Unique Talent Brand
ASSESS™ Development Reports provide an in-depth evaluation of a candidate’s assets and liabilities in relation to the needed competencies for a given role. The report provides development suggestions, books to read and courses to take in order to facilitate the coaching process and improve performance.
ASSESS™ 360 Reports can provide additional perspective and enhance the development process. This report includes a detailed quantitative and qualitative analysis of how the individual and other team members (boss, direct reports, peers, etc…) view the individual’s behaviour and performance. The printed report will provide developmental suggestions for some of the candidate’s lowest rated competencies. Additional development suggestions for each of the competencies will be available on-line.
ASSESS™ Focus 360 is an abbreviated 360 module, which measures observed changes for a group of targeted behaviours selected by an employee and their leader. It is designed to further enhance coaching and development.
ASSESS™ Selection Reports identify the personality traits of a candidate that are likely to help/hinder the individual’s ability to be successful in a given role. The report helps to focus a behavioural interview by providing questions specifically linked to competencies plus unique questions based on the candidate’s results.
The report also includes management suggestions or coaching tips, which can be used if the candidate is hired.
Hire based on a complete picture of competencies defined for success.
The result – increase the probability of hiring candidates that will succeed - lower hiring costs, higher retention and better performance.
To learn more about these benefits visit our home page.
To learn more about our unique certification process, please see our Certification page.
If you are interested in more information on how to hire excellent consultative sales professionals, please go to our product section and click on “SalesMax”.
The SELECT Associate Screening System is a family of related tests designed to measure important, work-related, personality characteristics in applicants for entry-level jobs.
If you are interested in selecting more high performers and reducing the possibility of hiring poor performers, see example of a SELECT Success Story
SELECT is a state-of-the-art, web-based system that allows employers to quickly and easily screen for characteristics associated with productivity, cooperative work behaviours, integrity and service to others. SELECT surveys are an integral part of a successful hiring process.
All select surveys have been validated and only measure personality traits that are linked to success in specific roles. Select surveys have been developed to improve hiring success for call centres, retail, administrative positions, retail banking, personal services, health care and others.
For a complete list of available surveys see Select Surveys.
By using SELECT as part of your hiring process you can hire more high performers and fewer poor performers. To learn more about success results for our various surveys, please contact us.
SELECT measures traits that contribute to effectiveness in a variety of associate-level roles. To further assist in improving the hiring process, SELECT reports provide the following information to improve the hiring decision:
Integrity Index – measures the candidate’s attitude about personal integrity and work ethic. Provides a score and suggestion as to whether or not to avoid the candidate.
Performance Index – a measure of the traits associated with successful performance in a specific job.
Performance Sub-Scale Analysis – presents the candidates scores for each sub-scale (traits, behaviours) of the Performance Index – which includes traits that have been linked to success in these roles.
Job Task Responses – measures how willing job candidates are to perform the tasks required in similar jobs. All indications of reluctance should be probed during the interview.
Counterproductive Behaviours – assessment of attitudes and behaviours related to theft, job commitment, work ethic, resistance to direction, safety, etc…The results will highlight areas where the candidate selected an undesirable response.
Behavioural Interview Guide – includes specific probes for areas flagged in the performance sub-scale section. Probe suggestions allow the interviewer to determine:
Random Response - The SELECT surveys contain a validity check that advises whether or not the candidate responded to the survey items randomly. Special items in the survey determine if the applicant is correctly reading the survey and sufficiently attending to the survey items. Inappropriate answers to these statements will result in a survey which is "invalid."
Positive Response Pattern – Within the SELECT Surveys, there are statements designed to determine if an individual is trying to present themselves in a more positive manner or put their “best foot forward. If these items are answered in an overly positive way, a special note will appear in the report.
Contact us to learn more about how to leverage SELECT to improve your total selection process.
There are a variety of tools in the market that help you identify how costly it is when you make a poor hiring decision. The bottom line is that this cost can range from 6 months to over one year of the applicant’s salary and benefits in direct costs alone. The indirect costs — the additional turnover caused by the hiring, the effect on morale, the decrease in team effectiveness — are much harder to quantify.
Studies beginning as far back as the 1980’s have shown that personality has a much larger effect on performance than previously thought.
Our suite of selection tools will allow you to better understand the personality characteristics of potential candidates. This will increase your probability of success when making a hiring decision and will also provide you with a way to effectively integrate new hires into your organization.
Data-Informed™ Hiring
Data-Informed™ Coaching
Data-Informed™ Talent Mapping
Our cutting edge assessment tools and unique process help measure individuals and teams against the success models to improve performance.
